I recommend sending us a direct message if you do have any other questions. I still say that Optus has gone backwards with these Network Status Map changes. @_lizbarr Sorry to hear you've had issues contacting us Liz. Only mobile. Current outage map for Optus. Hello @Optus we know there is an outage for 4G based mobile phone calls. © Ookla, LLC. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. They also fail in complicated ways and its not really possible to proactively inform everyone affected. A Mass Service Disruption is declared when normal operations are significantly disrupted by circumstances beyond Optus' control. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. Get with the program. Without signing in, you can enter your zip code into AT&T’s outage page and find out if there’s an internet outage in your area. See the Frustration? We're working to restore services as soon as possible. What's happening? . Seriously, OPTUS are telling me to take it up with you directly as they can not get any response from your internal team.... @psg_au #9News, @CathyPaterson16 What's happening? @jjjoooeeeeee posted 2012-Aug-21, 10:33 am AEST ref: whrl.pl/RdhYXA. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. If you need me to assist with an enquiry just DM the details. Your rubbish line is still not working. What is the expected restoration time? Can you please provide more details behind the outage or what the exact outage it is? Get with the program. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. I flipping know I’m off line - your info isn’t helping! No calls or texts or data. Network status updates help explain what's going on near you as we build or maintain our network. I want DETAILS - you can stick your ref 23367369! What is the cause of the outage? Meanwhile Optus is working fine. Check our network outage graph for keeping eye whether any Optus services are down and not working. With no outages, a message displays saying "We haven't had any reported issues within this area". It does provide an option to Report an Issue. Are you using Messaging via the Optus App or on our website? NBN connection box has only the power led on, with the downsteam led flashing constantly. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. Phone line went dead, then a busy tone, then next day a dial tone, modem can sync dsl fine now, but somehow internet connection still can't be made My Android 10 phone cannot work as a phone without it in the office, @_lizbarr Sorry to hear you've had issues contacting us Liz. Is there an OptusNBN outage in the Pymble/West Pymble area? @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. #9News. #Fraudband #optusfail 2020-12-11 20:10:34 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. What is the expected restoration time? @Optus Is there an issue with calls over wifi right now? I want DETAILS - you can stick your ref 23367369! I flipping know I’m off line - your info isn’t helping! @Optus No home internet connectipn. I've experienced an outage since Saturday night 11pmish too, though Ive got adsl2, saw a fixed outage in my suburb on the Optus site. Published: 22/05/2019Updated: 23 May 2019 2:19 PM. My phone wont connect and I don't get service so rely on it. - 592389. @Optus your service status page is having an outage it can't load once I put my address in. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Can you please provide more details behind the outage or what the exact outage it is? have done all the usual checks with no improvement. However, note that restoring power to your premises with an alternative power source won't do anything if the NBN is also experiencing an outage in your area. I recommend sending us a direct message if you do have any other questions. Alex Chapman. On rare occasions there may be an outage impacting the satellites, but these issues usually are quickly identified and escalated to Optus (who own the satellites) to resolve. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, @ImAllNews_AU Learn Australia's broadband access network. @Optus I haven't had mobile service for over 4 days now. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. #9News, @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere . @Optus Streaming services, including Netflix, have been affected by the outage. @9NewsMelb So annoyed. Your account at your fingertips. Just tweet what the issue is, please. Get status information for devices & tips on troubleshooting. Live Outage Telstra's website confirms there telcos like Telstra, Optus, outages | Coffs Coast Developer defends boarding house Optus in Australia: speed Melbourne ". @9NewsSyd #9News. And NBN pretend they are exempt. Skip to main content. Credit: AAP / GETTY. No acknowledgement of service interruptions. @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services. An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. View the Optus commitment to deliver service in your area. Find out more. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. Your details has been updated & We'll be in touch with you soon. Optus is apparently having a major outage You will be shown the Optus outage map to see if there are any troubles with the connection in your area. My Android 10 phone cannot work as a phone without it in the office, @Optus What is the extent? Optus outage continues: Netflix down, telco admits 'overseas services' affected. Jack. Do you Hope my parents phone comes back on soon ? A satisfactory Guarantee is there only, if You at the Use straight forward to that Recommendations keep, there optus outage melbourne CBD extremely strong Effects has. 2020-12-16T08:35:14+11:00. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. … OPTUS’ Australian customers are fuming after being unable to make or receive calls on their mobile phones today, with an outage hitting the network. mikewil. #Fraudband #optusfail (1/3). No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. hours, 7 If you need me to assist with an enquiry just DM the details. OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @letterboxfrog Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. @fdogsmum @Optus Same issue for me, no service or wifi calling ? @psg_au Was reported to Optus on the 4th December & there is STILL no resolution. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. See the Frustration? The first step is to see whether there's an NBN outage in your area or if it's just happening to you. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. Also don't post any of your personal information. We're currently working to restore services as soon as possible. I might be a lot less frustrated if I knew what was going on! Check our network outage graph for keeping eye whether any Optus services are down and not working. Seems to be working fine (Horsham, Vic). Is there an Optus outage in the area? Optus is apparently having a major outage @Optus my WiFi calling also is not working. Was reported to Optus on the 4th December & there is STILL no resolution. @Optus I haven't had mobile service for over 4 days now. @Optus My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! How do you rate Optus over the past 3 months? Check the official Why don't you update the Network - 613142 Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Please don't call "support numbers" posted below — most probably it's a scam. the NBN outages site shows an issue in the area but there is no explanation or details. I might be a lot less frustrated if I knew what was going on! @fatcat_1973 @Optus is there an internet outage in coburg area, we have lost internet connection 2020-12-08T01:03:17+00:00 @NadaDeCat @Optus hi there.. frequent dropouts at 22 wellington dr in nambucca heads 2448. Be the first to know the next time Optus goes down. @Optus my WiFi calling also is not working. @Optus OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @Optus Any news on fixing VoWiFi and VoLTE with the current outage? downdetector.com.au @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. @NBN_Australia Thanks Matt. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. By law, we are required to ask your consent to show the content that is normally displayed here. (1/3). Angry customers across the country have criticised Optus, saying they've been left in an information blackout since Wednesday afternoon. From Stanwell Beach the area heads northwest to Minto, west to Harrington Park, northwest to Warragamba then north past Blaxland to Bowen Mountain. @theonlyellie Via Optus customers have been left furious as a major outage on the telco’s network dragged on for hours on Thursday morning. Copy & paste our code to embed our live chart anywhere on Meg. Only … I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. @Amanda_Moseley_ Hope my parents phone comes back on soon ? Just tweet what the issue is, please. #9News, @9NewsGoldCoast On all their open Questions is there exact Information on the Product and in addition too elsewhere in the World Wide Web, to which you About the link come.. @80sbabeeAngel @NBN_Australia Thanks Matt. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Apparently there's no issue As many as 2,850 Optus services are impacted in the area bounded by and including, but not limited to, the area starting at Barrenjoey Lighthouse following the coastline south past Sydney and Cronulla to Stanwell Beach. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. Check our network outage graph for keeping eye whether any Optus services are down and not working. @amit_sheelwant I have had no outages in my area since these changes were made to the Network Status Map, so I don't know what information is provided when there is an outage. @NBN_Australia Absolute crap. Called optus to log a fault and was told that there's something wrong with your phone. @psg_au The area … The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. We're currently working to restore services as soon as possible. No home internet connectipn. Facebook @9NewsMelb So annoyed. @Optus Any news on fixing VoWiFi and VoLTE with the current outage? Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. Apparently there's no issue Outages on the satellite network are mostly caused by bad weather in one area and only last for as long as the weather does. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. What is the extent? Meanwhile Optus is working fine. No calls or texts or data. Are you using Messaging via the Optus App or on our website? My phone wont connect and I don't get service so rely on it. We're working to restore services as soon as possible. Thank you. @psg_au @Ramande31720971 Is there an Optus outage in the area… SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. Why don't you update the Network Status page faster?? is there an NBN / Optus outage in Keilor / St. Albans area in Vic. status page. And NBN pretend they are exempt. Whirlpool Forums Addict reference: whrl.pl/RdhYXA. In most cases, neither NBN internet services or landline phone services will work if there is a power outage at your place or within the network itself. They do fail. we have had no internet since Thursday. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. What is the cause of the outage? Check if there's an outage. Make sure to report and "downvote" such posts. 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Please resolve. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). @real_xye Jack. You can also use the tips below if you experience an Optus network outage. Find outage information for Xfinity Internet, TV, & phone services in your area. days. If Twitter is more your speed, you can check AT&T’s Twitter, @ATTHelp, for any outages in your area. @fdogsmum Another way to get AT&T outage information is to chat with the AT&T virtual assistant. @Optus Is there an issue with calls over wifi right now? Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. Hello @Optus we know there is an outage for 4G based mobile phone calls. Seems to be working fine (Horsham, Vic), Page last updated by your website. @NBN_Australia Absolute crap. Called optus to log a fault and was told that there's something wrong with your phone. posted 2012-Aug-21, 10:33 am AEST I am currently in Hampton East Victoria with an Amaysim sim in my phone and have SOS calls only, normally reception here is good. 24 My recommendation is, that you the product onlywhen Originalproducers purchase, because it often to worrying Imitations with dangerous Components comes. From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. have a problem with Optus? No acknowledgement of service interruptions. #9News, @9NewsAUS @fdogsmum @Optus Same issue for me, no service or wifi calling ? Thank you. As has been noted, you can try to solve the problem on your own when coming across Optus broadband outage. I have no internet connection, is there an outage in my area? Meg. User #385565 2680 posts. #Fraudband #optusfail 2020-12-11T20:10:34+00:00 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. @RobFyfield May 9, 2020 8:42 AM Please resolve. Your rubbish line is still not working. @jai98777 This includes 000 emergency calls. Optus cable outage. 4G Plus, our best network ever, is available in all capital cities and more than 700 regional towns. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Residential services are best effort. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. 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