They listen. Get help with car rental reservations, buying a used car and more. Filter. For information on What tips or advice would you give to someone interviewing at Enterprise Holdings? By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. Gives you the training and the tools to be successful and motivates yourself to move up in the company. They offer assistance. job title, keywords. Pay, bonus opportunities, professional but relaxed, awesome management, Stress, back to back calls, pay could always be higher, It’s very much a sales job they say it isn’t but if you don’t make your numbers and achieve certain goals they make you feel like you need to get it together or get out, Diversity Score tracks how positively diverse employees rate their experience at, Competitive and Fun enviroment with lots of advancment oppurtunities, Work from Home Customer Service Representative. Average Enterprise Holdings Customer Service Representative hourly pay in the United States is approximately $12.25, which is 7% below the national average. Unfortunately, it happened. Don't know who your CSR is? I love working for EAN holdings and if they are hiring, I would definitely go back. The pay is pretty good you also get raises pretty easily but theirs a lot wrong with enterprise for example management is bad they always say if you have a problem to call HR but HR never answers and they never attempt to call you back, this particular location is very unprofessional they don’t really care about customers like they say they do and at the end of the day they only care about themselves.some of the managers treat the service agents like mules and will run you into the ground they also do a very poor job at hiring people who are willing to work. requesting a reasonable accommodation I received so much support from my managers and my schedule was perfect for my family life. Gives you the training and the tools to teach and motivate your team as you move up in the company. 63 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. How flexible are your working hours at Enterprise Holdings? Working as Customer Service Representative. Enterprise Rent-A-Car US and worldwide customer service information. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Very nice breakroom when I was working onsite. Representative Sr at the Honolulu International Airport 96819. Stock Bonus, Profit Sharing have not been reported for this role The typical Enterprise Customer Service Representative salary is $13. Customer Service Representative. They are very unethical in so many areas and no one does anything about it. If you do the bare minimum, you will get the bare minimum out of it. Management works with you on scheduling, unforeseen circumstances, time-off if needed, great pay and nice co-workers. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Customer Assistance Representative Alice, Full time Senior Customer Assistance Representative, Full Time Sr Customer Assistance Representative Tucson, Part Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Service Specialist for Enterprise Keahole Airport, Full Time Sr Customer Assistance Representative Sky Harbor Airport, Customer Representative at Enterprise Honolulu Airport, Part Time Customer Assistance Representative- Union County, Part Time Customer Assistance Representative - Orange County, NY, Part Time Customer Assistance Representative - Rockland County, NY, Work From Home Reservation Sales Representative, Engineer 2, Software- Entegral (Remote or Onsite), Engineer 3, Software- Entegral (Remote or Onsite), EOE including Disability/Protected Veterans. What. Apply for Enterprise Customer Service Representative (Customer Success Manager) at KnowBe4 Enter your email to apply with your existing LinkedIn profile, or to create a new one. I was very excited to join Enterprise and had very, high hopes for long-term employment. Customer Service Representative (work From Home), Decent temporary job, do your time and get out while you can, Managers use scare tactics to keep employees down. Enterprise Holdings is proud to be an Equal Opportunity Employer. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Contact Enterprise Car Sales customer service. I highly suggest if you do happen to apply for this job, don’t expect to be compensated fairly for the amount of work you put in on a daily basis or to be appreciated by *most* of the upper management. ** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by … We use cookies to improve your experience on our site. What is a typical day like for you at Enterprise Holdings? If you keep your nose to the grindstone, you will advance in this company. Ask a question about working or interviewing at Enterprise Holdings. To find out more, read our privacy policy. It’s been that way since the very beginning. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. It can be a fast paced stressful call center environment with attainable monetary goals. English. Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. Our community is ready to answer. Occasional free lunches, driving brand new cars, meeting cool people, Little to no breaks or help, long hours, cleaning cars nonstop. Not many growth opportunities but also just depends what location you work at. Enterprise is a company that welcomes in new people and helps them rise within the company. Monthly bonuses. Our customers are our business. Home View All Jobs (2,241) Results, order, filter Work From Home Customer Service Representative Jobs in United States There are no jobs that match: United States. Unfortunately, my team was eliminated and there wasn't a similar position available. Customer Service Representative. Pay, bonus opportunities, professional but relaxed. English. Average salary for Enterprise Customer Service Representative in Basking Ridge: $14. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. … We are currently looking for a Sr. ... The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external... Sr. Let me just start this review by saying I have been with the company for over a year and a half at this point. It’s fast & slow on certain days and you have the ability to work half days if you wanted to. Co-workers and management were cool - a very team driven environment. Upper management is all about themselves and not about their employees. Help us be the best! Customer Service Representative. Very corporate and hard to feel a part of a team. 269 Enterprise reviews. Clear All. Best Cities for Jobs 2020 NEW! Monthly bids. flexible or full remote, ... Updated Dec 3, 2020. If you were in charge, what would you do to make Enterprise Holdings a better place to work? you should also be able to upsell so negotiations are key too. Customer Service Representative. Based on 1 salaries posted anonymously by Enterprise Customer Service Representative employees in … They don’t care about their employees and are very shady. Customer Service Representative Jobs. Enjoy a sales-oriented culture, while working, ... The average salary for a customer service representative is $13.14 per hour in Enterprise, AL, $2,000 cash bonus per year and $6,725 commission per year. Customer Service Representative. What is the interview process like at Enterprise Holdings? This company claims to abide by their ethics code. Also plenty opportunities for growth and advancements within the company. I would say my first year of employment with Enterprise was pleasant, as I had awesome management and we all were on the same page. You can call Enterprise Car Sales at (888) 893-7509 toll free number, fill out a contact form on their website www.enterprisecarsales.com, or write a letter to Enterprise Holdings, Inc, 600 Corporate Park Drive, St. Louis, Missouri, 63105, United States. Free interview details posted anonymously by Enterprise Holdings interview candidates. Overview Then managers were always a phone's call away sand would help you through any situation or problem you may be having. I have been interviewing at Enterprise and I'm pretty sure I'm a shoe in. Fast forward to June when us part-timers were brought back from furlough, the work environment has been very chaotic and we are short staffed as per usual since the company refuses to adequately staff each branch (because they are cheap and want to pocket all the profit for themselves). Was this review helpful? For flexible or full remote. How much does a Customer Service Representative make at Enterprise Holdings in the United States? Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. Lots of negative reinforcement & feedback. The best CSRs are genuinely excited to help customers. The only good thing they have is good benefits. Overview Get weekly updates, new jobs, and reviews, Enterprise Holdings selected this as a representative review. Job Function. Please try again with a different keyword or location. 4 Enterprise Holdings Customer Service Representative interview questions and 5 interview reviews. Contact your Customer Service Representative (CSR) whenever you need someone to answer questions, receive an order, track your job status, help you plan upcoming projects or discuss how we can improve our service to you. city, state, country. I see its a lot of hours w…. And our Customer Service teams help us deliver extraordinary service every day. Enterprise Customer Service Representative Reviews. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. And they treat every one of our millions of customers with respect. A free inside look at company reviews and salaries posted anonymously by employees. Enterprise Holdings is looking to add virtual agents to our Contact Center’s Customer Service team! They’re … I genuinely enjoy interacting with people from all over the world. fast paced, customer service is key. Enterprise May 2017 to Current Customer Service Representative Irving, tx. Filter. Management plays a huge part, if not the biggest, of the overall work environment. in the application process, Work From Home Customer Service Representative, Sr. Being able to adjust tasks to deal with unexpected issues or complaints is needed. Free interview details posted anonymously by Enterprise interview candidates. Great balance. Enterprise Rent A Car has a, ... Job ID 336256 Vernon, BC. My management worked on a 1 on 1 bases to make sure everything was correct and achieve which made me a top customer care agent. Let job seekers know what it's like to work at your company. Fast paced environment that challenges you personally. Management is helpful and encouraging and everyone was very pleasant to work with. Customer Assistance Representative Clear All. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. See more Enterprise Holdings reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Customer Service Representative (Former Employee) - Orlando, FL - November 23, 2020 Enterprise is a company that welcomes in new people and helps them rise within the company. I legitimately looked forward to coming in everyday because of the co workers I had at the time, despite the job itself not being rewarding and I like to think they were the only reason I stayed for as long as I have. Pay was great. Updated 2 Sep 2020. ... position is located at 1607 MacArthur Dr., Alexandria, LA 71301. Average Enterprise Holdings Senior Customer Service Representative hourly pay in the United States is approximately $11.73, which is 25% below the national average. Lazy/undeserving workers are rewarded, while the ones who have put more than enough time and effort into this company are left on the back burner and thrown under the bus. Job Function. 62 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. Enterprise Rent-A-Car Jobs. What would you suggest Enterprise Holdings management do to prevent others from leaving? Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. Find Reviews Filter. ... Management is helpful and encouraging and everyone was very pleasant to work with. Also there is a escalation team that will assist you after hours when you Manager is busy. 101 Enterprise Customer Service Representative interview questions and 94 interview reviews. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. A set schedule as well. Where. Search job titles. Search job titles. Email Set schedule, work independently outside, drive new cars, and good co-workers, essentially no benefits, low pay, and difficult customers on occasion, Do these reviews help you learn more about, Bad management. When you give the wrong person too much power, and they abuse it, you begin to see employees walk away. I looked forward to coming in most days. Do they require background and drug test? Good pay, schedule flexibility, hire anyone. The job was continuous, back to back phone calls, and not allowed to place anyone on hold. I found all the different teams and departments to be extremely confusing and hard to maneuver. If you were to leave Enterprise Holdings, what would be the reason? Not ideal job for single mother, Schedules were a mess, Very poor management, Lack of concern for employees and helping them move up. We want to help you find great companies. Jobs. Work horse labor job, easy to get away with being lazy/skating off, at the same time someone has to pick up the slack of others, just have to figure out which side you get knocked to. Find Reviews Filter. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Enterprise is an ok place to work it just varies on location, management and the people you work with. Super high turnover, low pay. position is located at 548 S Wheeler St, Jasper, TX 75951. Overall, I loved Enterprise in the beginning. Managers don't do a good job of giving positive reinforcement to their employees. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. If you… - Can problem-solve with confidence and empathy - Can navigate across multiple program applications - Are customer focused and like making situations right for customers … Then this may be that outstanding opportunity you’ve been searching for! The training was 5 weeks, hands on, smooth sailing. The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and ... Overview Enterprise is currently hiring full time Customer Service Representatives at the Key West International Airport! Customer Service Representative salaries at Enterprise can range from $10 - $24. The Truck Rental Customer Service Representative (CSR)will provide a high level of customer service by assisting both internal and external customers… You are asked to do more than your job discription, but it is a great career for future employment. ... As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Enterprise Customer Service Representative Reviews. Every customer isn’t going to be having a good day, or may be hateful towards you, and management wouldn’t help to ease things over, which made way for very uncomfortable phone calls. Every once in a while you'd have to deal with an irritating customer or go on a bad pick up, but those situations were few and far between. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. The Enterprise Truck Rental Division is excited to announce an opening for a Full-Time Customer Service Representative. What is the best part of working at Enterprise Holdings? Easy work - vacuuming, washing cars, picking up/ dropping off customers, and shuttling fleet vehicles to nearby branches. EHI focuses a lot on customer service for there customer facing employees, employee development is a huge focus but sometimes if you are in a fast paced environment it can be easy to be overlooked, but there are usually lots of opportunities internally to succeed. 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